Success stories

Company in the logistics sector needs to manage the amendment of VAT taxable bases



  • Our client has a large volume of unpaid invoices, both because their clients have been registered in insolvency proceedings and because, due to other circumstances, the clients have outstanding balances.
  • The company needs to request the modification of the taxable bases of VAT of all these unpaid invoices, but, both the volume and the deadlines established in the legislation for this procedure, make it very difficult to manage VAT recovery.


  • Two different procedures are established for the sending of information by the client or his legal advisor, depending on whether the client is in arrears or not, so that Key Iberboard receives the necessary documentation and information in a grouped manner and with sufficient time to comply with the deadlines established in the legislation.
  • A documentation exchange system is implemented through a cloud file sharing platform, which is linked to the ticketing tool with which Key Iberboard works for the creation of a work file for each information uploaded to the system.
  • The consultant manages the request to be sent to the Tax Agency and at the time of sending it and the necessary documentation, it is reported in the ticketing tool and the management receipts are uploaded to the document exchange system. Both computer solutions send an automatic notification to the client so that he is informed of the management carried out and can consult the documentation of the file at any time.


  • The client recovers the VAT corresponding to unpaid invoices, without losing any amount due to non-compliance with the deadlines established by law. The system implemented allows for the individual control of all  sendings and access by the client to the documentation of the file at any time.
Labour, tax, accounting and legal advice with international standards and local

Where to find us.

Paseo de la Castellana, 163, 9º
28046 · Madrid · Spain

Customer hours

Monday to Thursday 8:30h · 18:00h
Friday: 8:30h · 15:00h

Talk to us

+34 915 611 422